Shipping & Delivery Policy

Last Updated: July 2026

At Sathya Designs, we strive to ensure that your orders are processed and delivered safely and on time.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an order confirmation and shipping notification once your order has been dispatched.

Shipping Coverage

We currently ship across India. For international shipping inquiries, please contact our customer support before placing an order.

Delivery Time

Estimated delivery times are:

• Within Kerala: 2–4 business days
• South India: 3–6 business days
• Rest of India: 5–8 business days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
• Free shipping may be offered on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable), allowing you to monitor your shipment's progress.

Delivery Delays

While we work with trusted courier partners, delays may occur due to:

• Weather conditions
• Public holidays
• Natural disasters
• Transport disruptions
• Incorrect or incomplete shipping addresses

We appreciate your patience in such situations.

Incorrect Address

Please ensure that your shipping address and contact details are accurate before placing your order.

Sathya Designs is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

Failed Delivery Attempts

If a delivery attempt is unsuccessful due to the recipient's unavailability or incorrect address, the courier may attempt re-delivery or return the package to us. Additional shipping charges may apply for re-shipment.

Damaged Packages

If your package arrives damaged:

• Do not accept the package if it appears severely damaged.
• If accepted, please contact us within 48 hours of delivery.
• Share your order number along with clear photos or videos of the damaged package and product for prompt assistance.

Contact Us

For any questions regarding shipping or delivery, please contact our customer support team.

Email: sathyadesigns.cochin@gmail.com
Phone: +91 9292021202