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Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
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Full Name
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Email Address
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Phone Number
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Billing Address
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Shipping Address
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Payment Information (processed securely through third-party payment gateways)
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Order History
Non-Personal Information
We may automatically collect:
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IP Address
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Browser Type
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Device Information
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Operating System
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Website Usage Data
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Cookies and Analytics Information
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support
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Send order confirmations and shipping updates
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Improve our products and services
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Personalize your shopping experience
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Respond to your inquiries
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Prevent fraud and unauthorized transactions
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Comply with legal obligations
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Send promotional emails (only if you have opted in)
Payment Security
We do not store your debit card, credit card, or banking details on our servers.
All payments are securely processed through trusted third-party payment providers using industry-standard encryption.
Cookies
Our website uses cookies to:
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Remember your preferences
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Improve website functionality
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Analyze website traffic
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Enhance your shopping experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
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Shipping and courier partners
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Payment gateway providers
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Website hosting and technology service providers
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Government or legal authorities when required by law
These third parties receive only the information necessary to perform their services.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
Your Rights
Depending on applicable laws, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your personal information
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Withdraw consent for marketing communications
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Request information about how your data is processed
To exercise these rights, please contact us using the details below.
Marketing Communications
If you subscribe to our newsletter, we may send you updates regarding:
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New arrivals
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Exclusive collections
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Promotions
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Special offers
You may unsubscribe at any time using the unsubscribe link included in our emails.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
Data Retention
We retain your personal information only for as long as necessary to:
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Fulfill your orders
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Maintain business records
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Comply with legal and regulatory obligations
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Resolve disputes
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Enforce our agreements
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page along with the revised effective date. Continued use of our website after changes are published constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Sathya Designs
Tripunithura, Ernakulam, Kerala, India
Email: sathyadesigns.cochin@gmail.com
Phone: +91 9292021202
We will make every effort to respond to your inquiries promptly and in accordance with applicable privacy laws.